clairewheatdesigns

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Accepted methods of payment


Paypal

Personal cheque (please contact me before ordering)


Shipping times


All orders will be shipped within 48 business hours of receipt, except for commissioned orders where we will have agreed a delivery time.

All orders within the UK will be sent out standard class by Royal Mail.

Orders to other parts of the world will be sent by the appropriate equivalent.


Shipping rates


You will only pay a single rate of £3.00 for any number of items orderered in the same transaction and posted within the UK.  If you would like to order just a few cards or a map journal, then I will ship for just £1.00


If you would like me to post elsewhere, please contact me for information


Returns and exchanges policy


I'm sure you will be delighted with your purchase, but if you are unhappy for any reason, please email me in the first instance within 14 days of placing your order to discuss an exchange or refund.

I will replace an item free of charge in the unlikely event that it arrives damaged (on return of the damaged item) or it fails to arrive at all.


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